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ACE TeleSelling
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Using ACE, selling VALUE is as easy as asking three quick questions. The customer will not only openly admit to a problem, convince him/herself of a clear return on investment, but also readily set expectations that only you can meet. In the ACE TeleSelling process, the customer rules out the competition for you.

ACE TeleSelling

Upon completion of this course you will be able to:

  • Rapidly establish trust and rapport over the phone
  • Prevent common initial contact objections
  • Use voice mail in a way that will generate call backs
  • Qualify prospects and identify key decision makers
  • Convert screeners and gatekeepers into coaches
  • Quickly identify needs only you can fill
  • Prevent the price objection and many more
  • Use add-on selling procedures to grow the sale and ensure customer satisfaction
  • Structure the sales interaction around major closing strategies
  • Use a final closing sequence with 15 low pressure closing strategies to choose from

Course Content

  • Profile the Customer
  • Buying Motives
  • Contacting by Telephone
  • Voice Mail Strategies
  • The ACE Value Assessment
  • Add-on Selling
  • Objection Prevention/Response
  • Closing Strategies
  • ACE Check List

Course Length: 2 days


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