It takes so little to make skills-based customer service Legendary! Your choice - your legacy.
- Customer Service Skills Survey: Test before you invest. Take the Free Survey
- Web-Based Training (WBT): Review the skills identified on the survey.
- Books & ebooks: - Review the bestselling books and ebooks for skill reinforcement.
Selling is not an unskilled occupation. Learn How To "Out-Skill" the Competition! For most of your competitors, it doesn't take much.
- Selling Skills Survey: Test before you invest. Take the free survey.
- Web-Based Training (WBT): Review the skills identified on the survey.
- Books and ebooks: Review the bestselling books and ebooks for skill reinforcement.
What will people say about you after you're gone? Your Legacy depends upon you alone.
- Diagnostic evaluation: Diagnose before you prescribe. Contact Dr. Bob DeGroot
- Web-Based Training (WBT): Self-evaluate based on definitions.
- Books and ebooks: Review the bestselling Sales Management ebooks.
Confidence grows with learning from the best of the best.
- Categories of Books and ebooks: Review categories of books and ebooks available.
- All books and ebooks including 25 Bestsellers: Review the complete book list of all forty-four books/ebooks.
- Paperback Reference Books with Diagnostic Checklists: Review the bestselling paperback reference sales books.
SalesHelp is the brand for the direct client services provided by bestselling author Dr. Robert P DeGroot. These services include course customization, psychometric research, sales, sales management, and customer service diagnostics, coaching online, and books. He also writes the SalesHelp Best Practices blog.
Sales Training International ceased operations as a company on December 31, 2021, but remains the brand identity for the Web-based Training, Instructor-Led training workbooks, books/ebooks. Robert DeGroot now provides all direct services to clients.
