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Training Based on Twenty-Five Bestselling Books in Sales, Sales Management, and Customer Service
How to Create Legendary Customer Service - Skills-Based Resources
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Legendary Customer Service book coverIt takes so little to make skills-based customer service Legendary! Your choice - your legacy.

  1. Test before you invest. Take the Free Quick Customer Service Skills Survey - more...
  2. Select the Web-Based Training (WBT) identified on the survey - more...
  3. Select the short bestselling customer service ebooks for reinforcement - more...
How to Create a Sales Force Second to None - Skills-Based Resources
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Objection Free Selling book coverSelling is not an unskilled occupation. Learn How To "Out Skill" the Competition! For most of your competitors, it doesn't take much.

  1. Test before you invest. Take the Free Quick Selling Skills Survey - more...
  2. Select the Web-Based Training (WBT) identified on the survey - more...
  3. Select the bestselling sales books and ebooks for reinforcement - more...
How to Create the Sales Manager's Legacy - Skills-Based Resources
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Sales Coach Book coverWhat will people say about you after you're gone? Your Legacy depends upon you alone.

  1. Diagnose before you prescribe. Contact Bob DeGroot for an accurate diagnostic evaluation.
  2. Select from the short Bestselling Sales Management ebooks - more...
  3. Select Web-Based Training (WBT) based on definitions - more...
Best Selling Books & eBooks
best selling ebooks-books

Create Attitudes InstantlyConfidence grows with learning from the best of the best.

  • Select from forty-six books/ebooks (25 are Bestsellers) - more...
  • Complete book list of all forty-four books/ebooks - more...
  • Paperback reference level sales books include diagnostic checklists - more...
SalesHelp & Sales Training International (STI)
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SalesHelp is the brand for the direct client services provided by bestselling author Dr. Robert P DeGroot. These services include course customization, psychometric research, sales, sales management, and customer service diagnostics, coaching online, and books. He also writes the SalesHelp Best Practices blog.

  • About Robert "Bob" DeGroot - more...
  • STI Design and Development Processes - more...
  • Content Licenses - more...
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Sales Training International ceased operations as a company on December 31, 2021, but remains the brand identity for the Web-based Training, Instructor-Led training workbooks, books/ebooks. Robert DeGroot now provides all direct services to clients.

Sales Skills Resources

Sales Skills Resources

Diagnostics - Sales

eBooks & Books - Sales

Web-Based Sales Training

Instructor-Led Sales Training

Client Quotes - Sales


Sales Manager Resources

Sales Management Resources

eBooks -Sales Management

Web-Based Sales Management Training

Instructor-Led Sales Management Training

Client Quotes - Sales Management


Customer Service Skills Resources

Customer Service Resources

Diagnostics - Customer Service

eBooks - Customer Service

Web-Based Customer Service Training

Instructor-Led Customer Service Training

Client Quotes - Customer Service


Best Selling Books & eBooks

Book Resources

Sales Books & eBooks

Sales Management eBooks

Customer Service eBooks

Paperback Reference Books

Complete list of Books & ebooks


Sales Training International

About Sales Training International, STI Unique Capabilities, History, Client List, STI Assets For Sale


Robert DeGroot Bio Design and Development Process Content Licenses


SalesHelp Blog

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